Question 1

What activities do we offer at camps?

Accepted Answer

We offer a range of activities such as sports, crafts, theatre, dance, circus skills, circle games, forest schools and American activities. We also offer unique experiences in each camp week, for example in the past we have done African Drumming, had a stunt man come to camp, a West End star and taken trips to do interesting activities.

Question 2

How do I make a booking?

Accepted Answer

You can book online by clicking HERE.(www.khicksterentertainment.co.uk/book)  Should you have any difficulties we can help with bookings via email at info@khicksterentertainment.co.uk

Question 3

What age does my child need to be to attend camp?

Accepted Answer

Our camps are for children aged 4-13 years old.

Question 4

When do camps run throughout the year?

Accepted Answer

We run camps in February, April, May, Summer, October and December school holidays.

Question 5

Where do we run holiday camps?

Accepted Answer

We run Holiday Camps in Canterbury and Thanet.

Question 6

Do you accept childcare vouchers?

Accepted Answer

Yes, we currently accept the following childcare voucher schemes for part or full payment:

EDENRED - Account Number: P21310224
CCGPS (Student Finance) - Account Number: CCG3432832
Co-operative - Account Number: 85122025 
Government Tax Free Scheme - Account Number: 2641519
Sodexo - Account Number: 912932
Bravo Benefits - OFSTED Number: 2644542

When booking, please use code 'CHILDCARE' and then make payment via your relevant childcare scheme.

Should you require a childcare voucher scheme not listed above, please get in touch at info@khicksterentertainment.co.uk and we will register with them.

Question 7

Do you run the HAF programme?

Accepted Answer

We run the HAF programme at most of our camps for children who are eligible. You can book online via your ;holidays and activities programme' using E-vouchers. Head to www.holidayactivities.com and search for Khickster Entertainment camps to book.

Question 8

What do I need to do if I need to make changes to my booking?

Accepted Answer

We understand your plans can change so if you need to make changes please email info@khicksterentertainment.co.uk.

Question 9

Is early drop off available?

Accepted Answer

You are welcome to drop your child off half hour early at our camps for free.

Question 10

What should my child bring to camp?

Accepted Answer

• Appropriate clothing for outdoor activities, tracksuits with shorts if the weather is good, and ideally, every child should have 2 pairs of footwear, one for inside and one for outside if the weather is bad.

• For sunny days, a cap and sun cream will be required.

• For rainy days, a rain jacket will be required.

• A healthy and balanced packed lunch plus additional snacks for breaks

• Labelled refillable water bottle

• Please do not bring money, mobile phones, electronic equipment and other valuables

Question 11

Do you offer sibling discount?

Accepted Answer

Yes, please use code 'SIBLING' at checkout to get 10% off the second child's ticket.

Question 12

Why do you recommend the full week?

Accepted Answer

Attending the full week gives your child the best holiday camp experience. Everyday is different and this everyday your child can benefit from a range of different activities and opportunities. More importantly attending for the full week allows your child more time to develop new friendships and create memories.

Question 13

Can I just book individual days at camp?

Accepted Answer

Absolutely, any individual days can be booked. You do not have to book for the full week.

Question 14

Why should I do if my child has any allergies?

Accepted Answer

We have a medical form that is sent out once booking is completed, in which we ask for you to provide any information. We then ensure all staff are aware of any allergies. We have a paediatric first aided on site should there be any allergic reactions.

Question 15

Can my child be in a group with their friend or sibling?

Accepted Answer

Although we encourage every child to make new friendships, requests for same groups are always welcome and we will do our best to accommodate these. Please note that often children are split into age groups for certain activities and thus sibling requests cannot always be guaranteed.

Question 16

I have a question that is not listed here?

Accepted Answer

Please get in touch via email at info@khicksterentertainment.co.uk (info@khicksterentertainment.co.uk),  or you can text or call +447474876923 and not only will we answer your question, but we will add it to our FAQ for future parents thus helping us to improve the information available to future families.

Question 17

Can I contact staff during the day if needed?

Accepted Answer

Absolutely, if you have any questions or would like an update on how your child is settling in we can do so!

Question 18

Is there a loyalty scheme?

Accepted Answer

When your child attends more than 50% of a camp week, 1 stamp will be automatically added to your Khickster loyalty card. Each time a stamp has been added you will be notified via email.
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Rewards are given at 5 stamps, 10 stamps and 15 stamps!

5 stamps - 10% off a camp, 15% off a party

10 stamps - 1 free day at camp

15 stamps - 1 free week at camp

*please note this is not valid for HAF bookings*

Question 19

My child is new and feeling nervous - how will you help them settle in?

Accepted Answer

It’s completely normal for children to feel a bit unsure when starting something new, and we’re here to make that first day as smooth and positive as possible.

For new parents, we recommend dropping us an email or WhatsApp before camp starts. Our Director will happily arrange a call to learn more about your child, their personality, any worries they may have, and what helps them feel comfortable. This helps us prepare and support them from the moment they arrive.

On the day, we take extra care to welcome new children, introduce them to friendly staff and peers, and ease them into activities at their own pace. We always go the extra mile to help them feel included and confident.

Most children settle far quicker than they expect,  and by the end of the first day, they’re usually smiling, joining in, and thriving. If you ever have concerns along the way, we’re always here to chat.

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